Support
Need help?
Start with the common topics below. Never email a full token, private endpoint, account credential, or unredacted screenshot.
support@limitwatch.appAndroid cannot scan the Mac QR
Increase Mac display brightness, keep the complete QR inside the frame, and avoid reflections. Confirm the phone and Mac are on the same trusted LAN.
The app says Agent unreachable
Confirm the Mac Agent is running, its port is reachable from the phone, and the OS allows Lite to use the local network. Check the endpoint shown by the Mac before scanning again.
Apple devices are not syncing
Confirm the Mac and iPhone/iPad use the same Apple Account and that iCloud Drive is enabled for LimitWatch Lite. The first sync may require opening the app in the foreground.
Notifications do not arrive
Check system notification permission, Lite notification status, and Agent registration. Android uses FCM and iPhone uses APNs. A working snapshot connection does not by itself enable notifications.
How do I restore a purchase?
When public purchasing ships, use Restore Purchases in app settings on a device signed into the same Apple Account.